Privacy Policy

Your privacy is critically important to us.

S-FX.com Small Business Solutions, LLC (“S-FX.com,” “we,” “us,” or “our”) operates https://s-fx.com (the “Website”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Website or communicate with us, including via SMS.

This Privacy Policy applies only to information collected through this Website and our customer communications and does not apply to information collected from other sources.

Information We Collect

Website Visitors

Like most website operators, we collect non-personally identifying information such as browser type, language preference, referring site, and the date and time of each visitor request. We use this information to better understand how visitors use our Website.

We may also collect Internet Protocol (IP) addresses for logged-in users or users submitting forms or comments. IP addresses are treated as personally identifiable information.

Personally Identifiable Information

We collect personally identifiable information only when you voluntarily provide it, such as when you:

  • Submit a contact or support form

  • Request customer support

  • Communicate with us via email or SMS

This information may include your name, email address, phone number, and details related to your service request.

SMS Communications & Mobile Privacy

If you choose to communicate with S-FX.com via SMS, you may receive one-to-one, conversational text messages related to customer support, service updates, scheduling, or ticket status.

Important SMS Privacy Notice:

  • Message frequency varies based on your interaction and support needs

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • For assistance, reply HELP or contact support@s-fx.com

Mobile opt-in information is not shared with third parties and is used solely for providing customer support and service-related communications.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and support requests

  • Provide customer service and service updates

  • Improve our Website and services

  • Maintain security and prevent misuse

We do not sell, rent, or trade your personal information.

Aggregated Statistics

We may collect and share aggregated, non-identifying statistics regarding Website usage. These statistics do not include personally identifiable information.

Cookies

We use cookies and similar technologies to improve your browsing experience and store preferences. You may disable cookies in your browser settings, though some Website features may not function properly.

By continuing to use our Website, you consent to our use of cookies.

Links to External Sites

Our Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

Security

We use commercially reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure.

Privacy Policy Changes

We may update this Privacy Policy from time to time. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

S-FX.com Small Business Solutions, LLC
Email: support@s-fx.com
Website: https://s-fx.com